Terms of service

Terms of Service – Suneli Valley

Last Updated: November 15, 2025

This website is operated by Suneli Valley, a brand owned by Merck and Tuluri LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Suneli Valley. By visiting our site or purchasing from us, you agree to the following Terms of Service (“Terms”).

SECTION 1 – ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any unlawful or unauthorized purpose, including violating any U.S. or international laws.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.
You understand that content may be transmitted unencrypted across networks.
Credit card information is always encrypted during transfer.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.
You rely on site content at your own risk.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change at any time without notice.
We may modify or discontinue the Service (or any part of it) without notice.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be offered exclusively online.
All food products are subject to availability and may be limited in quantity.
Product descriptions, pricing, and availability are subject to change.
Returns are governed by our Return & Refund Policy, available on the Site.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information for all orders made through our store.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as is” and “as available” basis without warranties or endorsements.
You use third-party tools at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites.
Review their terms and privacy policies before engaging.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you send comments, suggestions, or other submissions, you grant us the unrestricted right to use, edit, copy, publish, distribute, and translate them without compensation.

Your comments must not violate any third-party rights or contain unlawful, abusive, or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on the Site.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain errors or omissions (e.g., product descriptions, pricing, promotions, shipping charges, availability).
We may correct any errors and update information at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe on the rights of others

  • To transmit malicious code

  • To collect or track personal information without authorization

  • To interfere with the security features of the Site

We may terminate your use of the Site for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
Your use of the Service is at your sole risk.

To the fullest extent permitted by law, Suneli Valley shall not be liable for any damages, including lost profits, loss of data, or any indirect, incidental, or consequential damages resulting from your use of the Site or products purchased through it.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold Suneli Valley harmless from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either you or us.
We may terminate or suspend access to the Site at any time for violations or suspected violations of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on the Site, constitute the entire agreement between you and Suneli Valley.

SECTION 18 – GOVERNING LAW

These Terms and any agreements under which we provide you services shall be governed by the laws of the United States and the State of Oregon.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, replace, or modify these Terms at any time.
Your continued use of the Site constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

📧 support@sunelivalley.com
📬 Merck and Tuluri LLC – Suneli Valley
2455 NW Nicolai St, D24
Portland, OR 97210
United States
📞 +1 (503) 558-6116

SECTION 21 – MOBILE MESSAGING TERMS

By opting in to receive SMS messages from Suneli Valley, you agree to receive:

  • Order updates

  • Customer support messages

  • Promotional offers

  • Abandoned cart reminders (if applicable)

Message frequency varies. Standard message and data rates may apply.
You may opt out at any time by replying STOP; reply HELP for assistance.

We do not sell, rent, or share SMS opt-in data with third parties for their own marketing purposes.
We may share your phone number and SMS consent status with carriers, messaging platforms, or vendors solely for message delivery as outlined in our Privacy Policy.